About Aanderaa and Xylem

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.

We're a global team unified in a common purpose: creating advanced technology solutions to the world's water challenges. Developing new technologies that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor and return water to the environment, in public utility, industrial, residential and commercial building services, and agricultural settings. With its October 2016 acquisition of Sensus, Xylem added smart metering, network technologies and advanced data analytics for water, gas and electric utilities to its portfolio of solutions. In more than 150 countries, we have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise with a strong focus on developing comprehensive, sustainable solutions.

For more information on how Xylem can help you, go to www.xylem.com

Aanderaa - a Xylem brand

Aanderaa's roots were formed in the need to make reliable measurements in the earth's most harsh environments.

Founded in the early 1960s by Ivar Aanderaa, the Aanderaa name quickly became synonymous for robust and reliable instrument solutions for oceanographic and other environmental measurements. Now as part of Xylem, Inc., the Aanderaa reputation for data quality, reliability, and excellent customer support continues to serve the global need to have better, smarter, and more robust sensor and systems solutions.

History

In the 1960's, Ivar Aanderaa, the company founder, was instrumental with several inventions needed to solve the technological challenges for deep sea exploration. The initial need was to design an instrument that could measure ocean currents of long periods of time at great depths. In the deep ocean, the challenges are numerous including pressure, corrosion, and other forces of nature. And at the end of the day, you had to provide power and a means of recording data.  Aanderaa, in collaboration with the Christian Michelsen Institute, developed the advancements needed including the first analog to digital converter that could fit in a pressure tube capable of withstanding deep ocean depths. This revolutionary invention ensured low power operation with reliable sensor technology and enabled Aanderaa's instrumentation to be deployed for several years while recording data continuously. These early inventions set the pace for what became a legendary reputation for durability and reliability in instrumentation.

The first long term current series

In 1968, four current meters were deployed in the Weddell Sea for what was planned to be a one year project to observe the largest source of Atlantic bottom water. Due to unfavorable ice conditions, the current meters couldn't be recovered until 5 years later - 4 years later than planned. Two of the four current meters were recovered and despite the 5 years in the sea, the tapes contained 12,000 hourly operations of quality data. This was at the time the longest time series ever obtained and word was spread among scientists around the world about the Aanderaa current meters. Providing reliable long term deployment data has been the vision for Aanderaa from the very beginning and up until today.

Data Instruments merger

In 2005, Aanderaa Instruments entered into a new phase by merging with Data Instruments, another firm based in Bergen, Norway.  With this merger, Data Instruments brought in new technologies in road, weather, and dynamic weighing.  The technologies were very complementary the combined company, renamed Aanderaa Data Instruments (AADI), prospered utilizing a common R&D department.

Data Instruments was founded in 1975, starting off as a computer, sensor and technology consulting company. After a few years the first product segments were ready for sale, supplying quality sensors and systems into specialized markets, still served today. The first challenge was to solve major safety concern and monitoring requirements for the upcoming offshore crane and lifting market within the oil and gas sector. The second market was developed closely together with the Norwegian Road Authorities, monitoring and analyzing traffic, not limited to speed, density and road weather conditions, but many additional applications. The more recent product line is onboard scales, measuring material moved by either front end wheel loaders or excavators.

Xylem Acquisition

Aanderaa Data Instruments was acquired by Nova Analytics in November 2009, and then Nova Analytics was in turn acquired by ITT corporation in March 2010.  In October of 2011 with the completion of the Xylem spinoff from ITT, Aanderaa Data Instruments formally became part of Xylem, Inc. Aanderaa then began a new chapter as a member of a leading global water technology company with 12,600 employees in 45 countries, with operations in more than 150 countries. The name Xylem is derived from classical Greek, and refers to the supporting tissues that help transport water and nutrients from a plant's roots to its leaves.

Today's Aanderaa

As part of the Analytics division of Xylem, Aanderaa has access to and actively collaborates with other companies within the family giving us global access to our customer base and systems integration capabilities in remote parts of the world.

With all the changes going forward, our reputation for integrated, reliable solutions still forms the backbone of our culture.  We are looking forward to what the future brings.

Values & Commitment

What we passionately burn for

  • We believe in accurate information for better understanding and right decision-making.
  • We strive to set high standards and to implement high quality and reliable solutions in all our products and systems.
  • We push for continuous improvements in our products and in our performance.

Whom we serve

  • We basically live on trust from our customers.
  • We shall serve our customers with the best long-term solutions that give customer satisfaction and which can carry the cost of our operations.
  • We shall earn respect in society by committing ourselves to high ethical business standards.

Environmental imperative

  • We believe in improving and protecting the environment by measuring the processes in our industries and in the nature around us, so we can control our actions and become aware of the consequences of our activities.

Value-based culture

  • We believe in responsible people.
  • We believe in mutual respect and openness.
  • We believe in mixing creative and analytical minds for continuous learning.
  • We believe in strong teams with a focus on our objectives.

Objectives

1.  Profit
We recognize that profit is the best single measure and the ultimate source of our corporate strength. We shall continuously search for the preferred profit pr. unit measurement that give the best market feedback. We shall attempt to achieve the maximum possible profit consistent with our other objectives.

2.  Customers
We shall strive for continual improvements in the quality, usefulness, and value of the products and services we offer our customers. Within our fields of interest and limited resources we shall find the best solutions.

3.  Field of interest
We shall concentrate our efforts and continually seeking new opportunities for growth. We shall limit our involvement to fields in which we have capability and can make a contribution, i.e. concentrate on what we have a passion for and where we can compete with the best in the world.

4. Growth
We shall emphasize growth as a measure of strength, a test on strategy and priorities, and a requirement for survival. We shall focus on having sufficient margins in our products so we can reinvest in growth potentials.

5. Employees
We shall provide interesting employment opportunities for people that prefer personal responsibility and like to stretch for ambitious targets. We shall provide for them job security based on performance, and to provide the opportunity for personal development through working for common goals.

6. Organization
We shall maintain a learning organizational environment that foster teamwork, individual motivation, initiative and creativity, and a high degree of freedom in working towards established objectives and goals. The organization shall seek the true facts, regardless of the consequences.

Complaints / Suggestions / Praise

We are committed to providing a range of reliable products and services. Despite our best efforts, we know that, sometimes, things can go wrong. When they do, we want to know so we can put them right. We also want to know about those things you think we do well and any suggestions for how we can improve. Please let us know: We will pass your comments on to the right person.

aanderaa.info@xylem.com

Our policy is to try and resolve problems quickly. If you are unhappy, do please tell us, we will:

  • Ensure that you will not be treated unfavourably if you use your right to complain or make suggestions;
  • Reply to you quickly unless a delay is unavoidable. If there is a delay, we will contact you and let you know;
  • Look carefully into your concerns and comments; and
  • Apologise if we have made a mistake and try to put matters right.

Complain if:

  • You are not satisfied with a service you are receiving;
  • You are not receiving a service and you think you should be;
  • You believe we have acted wrongly, unfairly or discourteously; or
  • You are disputing a financial assessment. In this situation, please contact aanderaa.accounting@xylem.com.

What Happens Next?
In the first instance, we aim for immediate problem-solving. This involves looking into your concerns and trying to resolve matters, where at all possible; and you receiving a reply to your complaint within 10 working days.

HSEQ

We focus on continuous improvement in our performance and strive toward providing a safer workplace, less environmental impact and an enhanced quality service for our clients.

Health
The health and well being of all employees is of fundamental importance, and we have several definite activities to ensure and contribute to a good working environment.

Aanderaa has an employee health service program that shall contribute to increase job satisfaction and productivity. The health service company will be a support and adviser for us in issues related to health, environment and safety.

Safety
We strive to prevent accidents and all our employees work determined with continuous improvements to create a claim-free workplace. All our activities shall be performed through careful and systematic planning, and focus on safety is a daily activity.

Environment
We believe in improving and protecting the environment by measuring the processes in our industries and in the nature around us, so we can control our actions and become aware of the consequences of our activities.

Aanderaa also wants to stimulate to an intern atmosphere with focus on quality and customer satisfaction.
Through our TPM-program, Aanderaa wish that our employees influence their own workplace in a higher degree.

In order to address environmental concerns Aanderaa Data Instruments AS has joined the industry's own recycling company for electric and electronic waste - RENAS AS. All EE products sold are part of a system for collecting and processing and can be delivered free of charge to the dealer or municipal waste treatment plant.

As a member of RENAS we take responsibility for the environment!

More information on return policies can be found at www.renas.no

Quality and Compliance
Aanderaa strives to set high standards and to implement high quality and reliable solutions in all our products and systems. In addition we want to continuously improve and simplify all of our business processes.

Customer Satisfaction is fundamental to our business along with Quality and Compliance. Aanderaa is certified to ISO9001:2015, ISO14001:2015 and ISO 45001:2018 to comply with national and international requirements.

Aanderaa is ATEX-certified for some of our products.

Conflict Minerals Policy Statement
Aanderaa adheres to the statement of Xylem Inc. Please follow the link below to view the Xylem Conflict Minerals Policy Statement.
http://www.xyleminc.com/en-us/sustainability/governance-and-ethics/Pages/Conflict-Minerals-Policy-Statement.aspx